Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us when you contact us, book a session, or sign up for our newsletter. For wedding photography clients, this may also include the date and location of the wedding.
• Payment Information: When you make a payment for our services, we collect payment information such as credit card details or other financial information necessary to process your payment. Note that we use secure third-party payment processors, and we do not store your credit card details on our servers.
• Photographic and Video Data: As a photography studio, we collect and store photographic and video data of our clients during photo sessions and events. This data is used to fulfill our services and provide you with the high-quality images you expect.
• Website Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected through cookies and similar tracking technologies.
• Communication Data: We retain records of our communications with you, including emails, phone calls, and other forms of correspondence. This helps us provide better customer service and maintain accurate records of our interactions.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: We use your information to provide our photography services, process your bookings, deliver your photos, and improve the quality of our services.
• Communicating with You: We use your information to communicate with you about your bookings, provide customer support, respond to your inquiries, and send you updates about our services and promotions.
• Processing Payments: We use your payment information to process your payments for our services.
• Marketing and Advertising: With your consent, we may use your information to send you marketing communications about our services, promotions, and special offers. You can opt out of receiving these communications at any time.
• Analyzing Website Usage: We use website usage information to analyze trends, administer our website, track users' movements around the website, and gather demographic information about our user base. This helps us improve the user experience and optimize our website.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
• Protecting Our Rights: We may use your information to protect our rights and interests, including enforcing our terms of service and preventing fraud.

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, cloud storage providers, email marketing platforms, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With Your Consent: We may share your information with third parties with your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information during transmission.
• Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
• Access Controls: We limit access to your personal information to authorized personnel who need to know that information in order to perform their job duties.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights with respect to your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to our processing of your personal information.
• Restriction: You have the right to request that we restrict our processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
• Withdrawal of Consent: If you have given us your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Privacy Officer at privacy@starlightstudios.com.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. The retention period will depend on the nature of the information and the specific purposes for which it is processed. For example, we will typically retain photographic and video data for as long as you need it to be accessible, unless you request that we delete it. We will retain communication data for a period of one year.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@starlightstudios.com. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:

Privacy Officer: Eleanor Vance

Starlight Studios

456 Oak Avenue, Suite 200

Anytown, USA

Phone: (555) 123-4567

Email: privacy@starlightstudios.com